• info@abstracteducation.org

Terms

Course Materials

We affirm that the course materials will meet a satisfactory level of quality; however, we do not affirm that they will be error free. You are responsible for inspecting the course materials and informing us about any oversights as soon as is reasonably possible following delivery.

Cancellations
Provided the Goods remain unopened and unused, you have the right to cancel the contract within 14 working days of having received the goods.

You may cancel your order at any time before dispatch of order for a full refund. If after receiving your order you wish to cancel you should notify us within fourteen days. Please be aware that if you break the cellophane seal that your materials are contained in you will not be entitled to a refund.

To cancel your course you must in the first instance send an email to admissions@abstracteducation.org and await authorisation from us (cancellations by telephone will not be accepted). You will then be required to return your pack undamaged within 14 days, and a full refund will be given.

If you cancel, then you must return the materials and you must take good care of them until you do so. Upon receipt of returned materials and on condition they have not been damaged or marked in any way, then you will receive a full refund, minus the cost of postage and packaging (if you chose to pay by instalments then we will also deduct the administration fee).

After the 14 days have elapsed we will not accept a refund request and any returned materials will be refused delivery. You remain liable for all fees plus any additional charges incurred for administration, failed direct debit payments or chasing action, including legal fees if appropriate.

Valid refunds will be processed within 28 working days upon receipt of returned unmarked and undamaged items in resaleable condition.

Refunds are not available on online/e-learning courses or CD/DVD Rom courses and by accessing your online course within 14 days, you acknowledge that you will not be entitled to a refund. Unless the parties have agreed otherwise, you will not have the right to cancel by giving notice of cancellation for the supply of computer software if they are unsealed by you or for the supply of online courseware which has been accessed by you.

If you wish to transfer to a different course, we may at our sole discretion agree to such transfer. If we agree that you may transfer to a different course, we will transfer the fees paid for the Distance Learning Package you wish to discontinue towards the amount payable for the new course provided that we received payment from you for the balance of fees due in respect of the new course (if more expensive than the discontinued Distance Learning Package).

Our Responsibilities
As far as permitted by law, we shall not be liable to any person for losses or damages that were not reasonably foreseeable and that were not caused by any breach on our part.

We shall not be liable to any person for any direct or indirect loss or damage as a result from your course enrolment. Any liability that does arise will be limited to the course fee paid.

Security
Our strict security policy is followed in the processing of your personal data. When you submit payment information, we ensure that it is held securely.

Privacy Policy
We do not store credit card details, nor do we share customer details with any 3rd parties.

Data Protection
We are committed to protecting your privacy and keeping your personal information secure. We will not disclose your details to any person, unless you have given your consent or we are compelled to do so by law, or in response to a valid, legally compliant request by any law enforcement agency or government authority.

Registrations
When you apply for a course or service on-line, we will ask you for personal details required to process your application. This information will only be used for the intended purpose stated.

Cookies
We may create and access cookies (a piece of information which is stored on your computer and allows us to identify if you have visited the site before) on your PC. Generally we use cookies to personalise our service to you. If you do not wish cookies to be placed on your PC, then they can be disabled in your web browser. However, please note, permanently disabling cookies in your browser may hinder your use of our website, may reduce its functionality and could affect your enjoyment of the site on it.

Payment
All outstanding debts to us must be made before we will issue you with a diploma or certificate.

We reserve the right to refuse enrolment on any of the courses we offer.

Delivery
We aim to deliver all paper-based courses within 7 working days and all online courses within 72 hours. Please allow up to 28 days for all orders placed from outside of the UK. Paper based courses will be delivered by Royal Mail or Courier.

Instalment Payments
Instalment agreements are not available.

Additional
These terms apply to each user and/or visitor to the Website and/or customers of the Company and are governed by English law. Information on this Website is the property of the Company. The materials contained in this site are protected by copyright law. The contents of the Website are available to any user and/or visitor for personal reference only and may not be reproduced in any manner whatsoever either in whole or in part without the prior written permission of the Company or its representatives.

The Company reserves the right in its absolute discretion:

(a) to add to or remove any material from the Website or to amend, alter, redesign or change anything contained in or on it at any time; and

(b) to monitor, suspend, revoke, or otherwise limit access to the Website at any time.

The use of this Website is at the visitor’s or user’s own personal risk. The Company does not warrant the content, accuracy or veracity of any material or other information on the Website nor does it warrant that the Website is free from errors, faults, viruses or other computer or data-corrupting or data-damaging material.

The Website contains links to other sites or addresses on the web. External sites are not part of the Website and do not belong to the Company. The Company does not approve or endorse other website’s nor is it responsible for their content.

Universal IGCSE and A Level Questions

The courses that we offer are flexible which means you are able to work through them at your own pace.
 
When you login to the online portal, you will have access to your course(s) which will include resources, assignments and practise exam papers. Assignments and mock papers will be marked and graded by your tutor. You will also be able to message your tutor and our support team as many times as you need to through the messaging facility on the portal. In addition, you will also be able to visit our online e-Library which has a large range of books, search for exam centres and see the dates and times for your exam series.
All centres charge different amounts for exams. Therefore, it is best to check with the individual centre. As a rough estimate, we would say exams cost approximately £100-£150 GBP per written paper.
You can enrol online via the website. You would need to click onto the subject that you would like to take and select the ‘enrol now’ button. This will add the course to the basket and when you are ready, you will be able to go through to the checkout.
 
Alternatively, you can also make payment by bank transfer or we can send you a direct payment link to enrol. If you require any of these, please just let us know.
 
Please note that you do not need to enrol onto the course(s) by a certain date. Our enrolments are flexible meaning you can enrol whenever you are ready to begin the course.
We don’t currently offer monthly instalment plans to learners, however you may be able to spread the payments over a certain amount of months with Paypal. This will all depend on your circumstances and where you reside permanently.
 
In order to see if Paypal is an option, please add the course to the basket and go through to the checkout to see.
 
Alternatively, we can accept debit card, credit card and bank transfer.

This will depend on the awarding body you choose for your course.  Here are the links to the exam centres for each awarding body:

AQA (UK A Levels Only)

https://www-forms.aqa.org.uk/student-and-parent-support/private-candidates/finding-a-school-or-college

Cambridge (CAIE)

https://www.cambridgeinternational.org/why-choose-us/find-a-cambridge-school/

Edexcel (Pearson)

https://qualifications.pearson.com/en/support/support-topics/understanding-our-qualifications/find-a-pearson-centre.html

We are also partnered with Tutors and Exams who offer various exam centres over the UK.  As we are an approved learning partner, you may be eligible for a discount on your exam fees.  Feel free to get in touch with Tutors and Exams to find out the fees they charge.

There is no set start date for our courses. Therefore, you can enrol anytime and begin your studies straight away.

For predicted grades, you would need to complete a range of assignments and sometimes practise mock papers too.  From this work, your tutor will be able to determine your grade and pass this onto the college, university or employer you are applying to.

We can provide recommendation letters or references to your chosen college, university or employer.  We just ask that you complete some of the work on the portal so that your tutor can explain how you are as a learner.

IGCSE

All our IGCSE courses provide you with two years support and access. This doesn’t mean however that you must take the course over two years.
 
Some learners wish to complete their courses sooner than two years.  You could therefore fast track the course and complete it much quicker. There would be no additional fee to take the course on a fast track basis.
 
If you require any of the courses for longer than two years, please let us know and we can best advise you.
 
As a rule, the recommended study hours for an IGCSE course is 130 hours. That is time spent studying, not completing assignments and not including revision.

For IGCSE Mathematics, Edexcel offers a foundation tier or a higher tier.  Each tier provides access to the following grades:

Edexcel IGCSE Mathematics 9-1 grading system

  • Foundation tier (Grades 5-1)
  • Higher Tier (Grades 9-4)

With Cambridge, they offer a core or extended assessment.  Each assessment provides access to the following grades:

Cambridge IGCSE Maths 9-1 grading system

  • Core Assessment (Grades 5-1)
  • Extended Assessment (Grades 9-3)

Cambridge IGCSE Maths A*-G grading system

  • Core Assessment (Grades C-G)
  • Extended Assessment (Grades A*-E)

We can cater for all tiers and if there is a certain grade you are working towards, please let us know on your enrolment application when you sign up.

For IGCSE Science (Biology, Physics and Chemistry) subjects you will not need to complete a physical practical endorsement.   Here are some further details on the individual awarding bodies.

Edexcel Biology, Chemistry and Physics

Edexcel have two externally written examination papers in order to achieve the IGCSE qualification.  There is no option with Edexcel to take a physical practical endorsement.

Cambridge Biology, Chemistry and Physics

Cambridge have three externally written examination papers.  For the third paper, learners will take the paper titled ‘alternative to practical’ rather ‘practical test’. Therefore, they will not need to take physical practicals.

You can fast track IGCSEs with our college.  We do not charge extra for this service and you will just need to let us know once you have enrolled so that we can notify our tutor support team.

If you are planning on sitting exams within the next 4-5 months, we recommend you contact your chosen exam centre to ensure that there are still places available and that there are no late exam deadline fees to be paid.

There is no formal age for the IGCSE course and therefore anyone can take them. We have learners from age 13 through to retired people taking our IGCSE courses.

We can offer you a 10% discount when you enrol onto more than one IGCSE course.  If you apply the code ‘IGCSE10’ on the checkout page once all IGCSEs have been added to the basket, this amount will be deducted from the total.

A Level General Questions

All our A Level courses provide you with two years support and access. This doesn’t mean however that you must take the course over two years. You could fast track the course and complete it much sooner. There would be no additional fee to take the course on a fast track basis.
 
In order to fast track your A Level course, just choose the exam series you would like to sit exams in.  It is best to go for an exam series where there are at least five months until the first exam.  Otherwise, you may find it hard to secure an exam place with your chosen exam centre.
 
once you enrol onto the course, you will just need to state on the enrolment form which exam series you are working towards.  This information will then be passed onto your tutor.
 
If you require any of the courses for longer than two years, please let us know and we can best advise you.
 
As a rule, the recommended study hours for an A Level course is 360 hours. That is time spent studying, not completing assignments and not including revision.

For A Levels, you will need to attend a centre in order to sit your exams. For centres nearby, please see the following links:

AQA
https://www-forms.aqa.org.uk/student-and-parent-support/private-candidates/finding-a-school-or-college

CAIE
https://www.cambridgeinternational.org/why-choose-us/find-a-cambridge-school/

Edexcel
https://qualifications.pearson.com/en/support/support-topics/understanding-our-qualifications/find-a-pearson-centre.html

The A Levels we offer are the same as what you would achieve in College. They are official qualifications which carry UCAS points for University. Please note that you will still need to check the individual course requirements at your chosen University to ensure that you meet the criteria.

You can fast track A Levels with our college. We do not charge extra for this service and you will just need to let us know once you have enrolled so that we can notify our tutor support team.

If you are planning on sitting exams within the next 4-5 months, we recommend you contact your chosen exam centre to ensure that there are still places available and that there are no late exam deadline fees to be paid.

We can offer you a 10% discount when you enrol onto more than one A Level course.  If you apply the code ‘ALEVEL10’ on the checkout page once all A Levels have been added to the basket, this amount will be deducted from the total.

A Level AQA

You can find a list of AQA exam centres via the following link:
 
https://www-forms.aqa.org.uk/student-and-parent-support/private-candidates/finding-a-school-or-college
 
Please note that all centres charge different amounts for exams and have different procedures in place for each subject that they offer. Therefore, it is best to check the centre’s requirements with them as soon as possible. If there is anything you are unsure of, please do not hesitate to contact us and we will best advise.
If you opt to take the practical endorsement for the AQA Science A Level, you will need to arrange and pay for the written and practical exams separately with an AQA registered centre. With the A Level Science Course we provide, you will cover the full specification including the practical part. If you feel you need some ‘hands on’ experience with the practical element, some exam centres will allow you to go in beforehand to practise. This would however be their decision as to whether they offer this service.

A Level Cambridge (CAIE)

You can find a list of CAIE exam centres via the following link:
 
https://www.cambridgeinternational.org/why-choose-us/find-a-cambridge-school/
 
Please note that all centres charge different amounts for exams and have different procedures in place for each subject that they offer. Therefore, it is best to check the centre’s requirements with them as soon as possible. If there is anything you are unsure of, please do not hesitate to contact us where we will offer our advice.

With most Cambridge A Levels, there is an exam series in June and November.  One exception being Classical Studies which only has one exam series in November.  If you need to know exact exam dates, we would need to know which exam series you are looking to sit exams for along with the country you will be taking exams in.

The set texts for the CAIE A Level English Literature course will depend on the year you are looking to complete the exams.  Please could you let us know this information so that we can find out the texts for you.
 
or
 
Here are the set texts we have available currently:
 
Locate set texts on the course page of the portal. They are normally towards the top of the course page. You could attach the actual doc to the email if it looks ok.

A Level Edexcel (Pearson)

You can find a list of Edexcel exam centres via the following link:
 
https://qualifications.pearson.com/en/support/support-topics/understanding-our-qualifications/find-a-pearson-centre.html
 
Please note that all centres charge different amounts for exams and have different procedures in place for each subject that they offer. Therefore, it is best to check the centre’s requirements with them as soon as possible. If there is anything you are unsure of, please do not hesitate to contact us where we will offer our advice.

Functional Skills

Functional Skills ICT is currently in the process of being replaced with Digital Skills, however we haven’t been given a start date for Digital Skills as yet and this has been unknown for a while.

In the mean time, it may be worth looking at our IGCSE ICT course with Cambridge where exams fall in June and November each year:

Source link to IGCST ICT Cambridge on website and paste into email.